> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autosend.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Manage your AutoSend subscription, payment methods, and invoices. Billing is handled through Stripe and is accessible to workspace Admins only.

export const APP_PATHS = {
  home: '/',
  quickstart: '/quickstart',
  domainConfiguration: '/domain',
  apiReference: '/api-reference',
  sendEmail: '/api-reference/mails/send',
  bulkSendEmail: '/api-reference/mails/bulk',
  upsertContactApiRef: '/api-reference/contacts/upsert-contact',
  transactional: '/transactional-emails',
  emailActivity: '/transactional-emails/email-activity',
  emailTemplates: '/transactional-emails/email-templates',
  sendingEmail: '/quickstart/email-using-api',
  transactionalTroubleshooting: '/transactional-emails/troubleshooting',
  marketing: '/marketing-emails',
  campaigns: '/marketing-emails/campaigns',
  contacts: '/marketing-emails/contacts',
  contactsIntroduction: '/marketing-emails/contacts/introduction',
  contactsImportCsv: '/marketing-emails/contacts/import-csv',
  contactsLists: '/marketing-emails/contacts/lists',
  contactsSegments: '/marketing-emails/contacts/segments',
  contactsCustomFields: '/marketing-emails/contacts/contact-properties',
  contactsContactProperties: '/marketing-emails/contacts/contact-properties',
  createContactPropertyApiRef: '/api-reference/contact-properties/create',
  listContactPropertiesApiRef: '/api-reference/contact-properties/list',
  getContactPropertyApiRef: '/api-reference/contact-properties/get-by-name',
  deleteContactPropertyApiRef: '/api-reference/contact-properties/delete',
  sender: '/marketing-emails/sender',
  unsubscribeGroups: '/others/unsubscribe-groups',
  webhookIntroduction: '/others/webhooks/introduction',
  webhookEventType: '/others/webhooks/event-type',
  webhookRetries: '/others/webhooks/retries',
  webhookVerifyRequests: '/others/webhooks/verify-requests',
  dynamicTemplates: '/dynamic-templates',
  guides: '/guides',
  sitemap: '/sitemap.xml',
  team: '/others/team',
  automations: '/automations',
  events: '/automations/events',
  sendEventApi: '/api-reference/events/send-event',
  smtpIntroduction: '/quickstart/smtp',
  betterAuth: '/guides/better-auth',
  convexGuide: '/guides/convex',
  templateVariables: '/transactional-emails/variables',
  suppressions: '/others/suppressions',
  rateLimit: '/api-reference/rate-limit',
  nodejsSdk: '/sdk/nodejs',
  smtpIntegrationGuides: '/guides/smtp',
  apiKeys: '/api-keys',
  encryptedPayloads: '/others/encrypted-payloads',
  apiReferenceIntroduction: '/api-reference/introduction',
  lovableGuide: '/ai/integrations/lovable',
  aiIntroduction: '/ai/introduction',
  aiSkills: '/ai/skills',
  aiMcpServer: '/ai/mcp-server',
  aiLovable: '/ai/integrations/lovable',
  aiBolt: '/ai/integrations/bolt',
  aiV0: '/ai/integrations/v0',
  aiReplit: '/ai/integrations/replit',
  mcpClaude: '/ai/mcp-clients/claude',
  mcpCursor: '/ai/mcp-clients/cursor',
  mcpCopilot: '/ai/mcp-clients/copilot',
  mcpWindsurf: '/ai/mcp-clients/windsurf',
  mcpCodex: '/ai/mcp-clients/codex',
  mcpAntigravity: '/ai/mcp-clients/antigravity',
  mcpChatgpt: '/ai/mcp-clients/chatgpt',
  mcpRaycast: '/ai/mcp-clients/raycast',
  domainWarmup: '/marketing-emails/domain-warmup',
  projects: '/projects',
  createAutomationApi: '/api-reference/automations/create-automation',
  migrationSendgrid: '/migration/sendgrid',
  migrationResend: '/migration/resend',
  auth0CustomAction: '/guides/auth0-custom-action',
  accountBilling: '/others/account/billing',
  accountUsage: '/others/account/usage',
  inboundIntroduction: '/inbound/introduction',
  listInboundMessagesApi: '/api-reference/inbound-emails/list-messages',
  getInboundMessageApi: '/api-reference/inbound-emails/get-message',
  downloadInboundAttachmentApi: '/api-reference/inbound-emails/download-attachment',
  replyToInboundMessageApi: '/api-reference/inbound-emails/reply-to-message',
  wikiDailySendingLimit: '/wiki/daily-sending-limit'
};

export const AUTOSEND_PATHS = {
  dashboard: 'https://autosend.com/dashboard',
  apiKey: 'https://autosend.com/account/api-key',
  faqs: 'https://autosend.com/faq',
  marketingEmails: 'https://autosend.com/marketing-emails',
  webhooks: 'https://autosend.com/webhooks',
  composeByAutoSend: 'https://autosend.com/compose',
  emailActivity: 'https://autosend.com/email-activities',
  team: 'https://autosend.com/settings/team',
  pricing: 'https://autosend.com/pricing',
  verifyEmail: 'https://autosend.com/compose/email-builder?template=verify-email',
  welcomeEmail: 'https://autosend.com/compose/email-builder?template=welcome-email',
  productUpdate: 'https://autosend.com/compose/email-builder?template=product-update',
  newsletter: 'https://autosend.com/compose/email-builder?template=newsletter',
  automations: 'https://autosend.com/automations',
  globalSuppressions: 'https://autosend.com/suppressions/global',
  signup: 'https://autosend.com/signup',
  domains: 'https://autosend.com/settings/domains',
  smtpKey: 'https://autosend.com/settings/smtp',
  logoKit: 'https://asend.email/logo',
  contactsPage: 'https://autosend.com/contacts/list-and-segments',
  accountBilling: 'https://autosend.com/account/billing',
  accountUsage: 'https://autosend.com/account/usage',
  terms: 'https://autosend.com/legal/terms',
  inbound: 'https://autosend.com/email-activities/inbound'
};

AutoSend uses [Stripe](https://stripe.com) to process payments. Your subscription, payment methods, and invoice history are all managed from one place in the dashboard.

<Note>
  Billing is restricted to workspace **Admins**. Members do not see the Billing page. See [Team
  roles and permissions](/others/team) for the full breakdown.
</Note>

## Access your billing details

Open <a href={AUTOSEND_PATHS.accountBilling} target="_blank" rel="noopener noreferrer">Account Settings > Billing</a> to view and manage everything related to your account's billing.

From this page you can:

* **Review your current plan** and the limits included with it
* **Upgrade, downgrade, or cancel** your subscription
* **Update payment methods** (add a new card, change the default card, or remove an old one)
* **Update billing details** such as company name, billing address, and tax ID
* **Download past invoices** as PDF for accounting or reimbursement

## Invoices

Every charge generates an invoice that is emailed to the billing contact on file and stored in your Billing page. Invoices include your subscription charges, any add-ons, and any [email credits](/others/account/usage#email-credits) you've purchased.

If you need to update the email address that receives invoices, change it from the billing details section on the same page.

## Payment methods

You can store multiple payment methods and choose which one to use as the default. AutoSend charges the default payment method automatically at the start of each billing cycle.

<Warning>
  If a charge fails, AutoSend retries it a few times. If the payment continues to fail, **sending
  will be paused after 7 days until the invoice is cleared.** Make sure your default card is valid
  and has sufficient funds.
</Warning>

## Plans and pricing

For a full comparison of available plans and what each one includes, visit the <a href={AUTOSEND_PATHS.pricing} target="_blank" rel="noopener noreferrer">pricing page</a>.

To understand how plan limits work, when sending is paused, and how email credits extend your sending capacity, see [Usage](/others/account/usage).

## Account inactivity

If your account does not have an active subscription, it is considered inactive. Inactive accounts are **queued for permanent deletion after 60 days**, including all projects, contacts, templates, campaigns, and sending history.

To keep your account and data, resubscribe to a paid plan before the 60-day window ends.

For full details, see the <a href={AUTOSEND_PATHS.terms} target="_blank" rel="noopener noreferrer">Account Inactivity and Data Deletion</a> section of our Terms.

## FAQs

<AccordionGroup>
  <Accordion title="Who can access the Billing page?">
    Only workspace **Admins** can access billing. Members do not see this page. See [Team roles and permissions](/others/team) for details.
  </Accordion>

  <Accordion title="How do I change the billing email or company details?">
    Open{' '}

    <a href={AUTOSEND_PATHS.accountBilling} target="_blank" rel="noopener noreferrer">
      Account Settings > Billing
    </a>

    {' '}

    and edit your billing details from there. Updates apply to all future invoices.
  </Accordion>

  <Accordion title="Where can I download past invoices?">
    All invoices are listed on the Billing page. Open any invoice to view it in your browser or
    download the PDF.
  </Accordion>

  <Accordion title="What happens if my payment fails?">
    AutoSend will retry the payment a few times and notify the billing contact by email. If the
    payment continues to fail, sending will be paused on your account after 7 days until the invoice
    is cleared.
  </Accordion>

  <Accordion title="Can I switch plans at any time?">
    Yes. You can upgrade or downgrade your plan from the Billing page. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle.
  </Accordion>

  <Accordion title="What happens to my account if I cancel or stop paying?">
    Accounts without an active subscription are considered inactive and are queued for permanent
    deletion after 60 days, along with all associated data. Resubscribe before the 60-day window ends
    to keep your data. See the{' '}

    <a href={AUTOSEND_PATHS.terms} target="_blank" rel="noopener noreferrer">
      Account Inactivity and Data Deletion
    </a>

    {' '}

    section of our Terms for the full policy.
  </Accordion>
</AccordionGroup>