> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autosend.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage

> Track how many emails you have sent against your plan limit, get notified before you run out, and top up with email credits or auto-reload.

export const APP_PATHS = {
  home: '/',
  quickstart: '/quickstart',
  domainConfiguration: '/domain',
  apiReference: '/api-reference',
  sendEmail: '/api-reference/mails/send',
  bulkSendEmail: '/api-reference/mails/bulk',
  upsertContactApiRef: '/api-reference/contacts/upsert-contact',
  transactional: '/transactional-emails',
  emailActivity: '/transactional-emails/email-activity',
  emailTemplates: '/transactional-emails/email-templates',
  sendingEmail: '/quickstart/email-using-api',
  transactionalTroubleshooting: '/transactional-emails/troubleshooting',
  marketing: '/marketing-emails',
  campaigns: '/marketing-emails/campaigns',
  contacts: '/marketing-emails/contacts',
  contactsIntroduction: '/marketing-emails/contacts/introduction',
  contactsImportCsv: '/marketing-emails/contacts/import-csv',
  contactsLists: '/marketing-emails/contacts/lists',
  contactsSegments: '/marketing-emails/contacts/segments',
  contactsCustomFields: '/marketing-emails/contacts/contact-properties',
  contactsContactProperties: '/marketing-emails/contacts/contact-properties',
  createContactPropertyApiRef: '/api-reference/contact-properties/create',
  listContactPropertiesApiRef: '/api-reference/contact-properties/list',
  getContactPropertyApiRef: '/api-reference/contact-properties/get-by-name',
  deleteContactPropertyApiRef: '/api-reference/contact-properties/delete',
  sender: '/marketing-emails/sender',
  unsubscribeGroups: '/others/unsubscribe-groups',
  webhookIntroduction: '/others/webhooks/introduction',
  webhookEventType: '/others/webhooks/event-type',
  webhookRetries: '/others/webhooks/retries',
  webhookVerifyRequests: '/others/webhooks/verify-requests',
  dynamicTemplates: '/dynamic-templates',
  guides: '/guides',
  sitemap: '/sitemap.xml',
  team: '/others/team',
  automations: '/automations',
  events: '/automations/events',
  sendEventApi: '/api-reference/events/send-event',
  smtpIntroduction: '/quickstart/smtp',
  betterAuth: '/guides/better-auth',
  convexGuide: '/guides/convex',
  templateVariables: '/transactional-emails/variables',
  suppressions: '/others/suppressions',
  rateLimit: '/api-reference/rate-limit',
  nodejsSdk: '/sdk/nodejs',
  smtpIntegrationGuides: '/guides/smtp',
  apiKeys: '/api-keys',
  encryptedPayloads: '/others/encrypted-payloads',
  apiReferenceIntroduction: '/api-reference/introduction',
  lovableGuide: '/ai/integrations/lovable',
  aiIntroduction: '/ai/introduction',
  aiSkills: '/ai/skills',
  aiMcpServer: '/ai/mcp-server',
  aiLovable: '/ai/integrations/lovable',
  aiBolt: '/ai/integrations/bolt',
  aiV0: '/ai/integrations/v0',
  aiReplit: '/ai/integrations/replit',
  mcpClaude: '/ai/mcp-clients/claude',
  mcpCursor: '/ai/mcp-clients/cursor',
  mcpCopilot: '/ai/mcp-clients/copilot',
  mcpWindsurf: '/ai/mcp-clients/windsurf',
  mcpCodex: '/ai/mcp-clients/codex',
  mcpAntigravity: '/ai/mcp-clients/antigravity',
  mcpChatgpt: '/ai/mcp-clients/chatgpt',
  mcpRaycast: '/ai/mcp-clients/raycast',
  domainWarmup: '/marketing-emails/domain-warmup',
  projects: '/projects',
  createAutomationApi: '/api-reference/automations/create-automation',
  migrationSendgrid: '/migration/sendgrid',
  migrationResend: '/migration/resend',
  auth0CustomAction: '/guides/auth0-custom-action',
  accountBilling: '/others/account/billing',
  accountUsage: '/others/account/usage',
  inboundIntroduction: '/inbound/introduction',
  listInboundMessagesApi: '/api-reference/inbound-emails/list-messages',
  getInboundMessageApi: '/api-reference/inbound-emails/get-message',
  downloadInboundAttachmentApi: '/api-reference/inbound-emails/download-attachment',
  replyToInboundMessageApi: '/api-reference/inbound-emails/reply-to-message',
  wikiDailySendingLimit: '/wiki/daily-sending-limit'
};

export const AUTOSEND_PATHS = {
  dashboard: 'https://autosend.com/dashboard',
  apiKey: 'https://autosend.com/account/api-key',
  faqs: 'https://autosend.com/faq',
  marketingEmails: 'https://autosend.com/marketing-emails',
  webhooks: 'https://autosend.com/webhooks',
  composeByAutoSend: 'https://autosend.com/compose',
  emailActivity: 'https://autosend.com/email-activities',
  team: 'https://autosend.com/settings/team',
  pricing: 'https://autosend.com/pricing',
  verifyEmail: 'https://autosend.com/compose/email-builder?template=verify-email',
  welcomeEmail: 'https://autosend.com/compose/email-builder?template=welcome-email',
  productUpdate: 'https://autosend.com/compose/email-builder?template=product-update',
  newsletter: 'https://autosend.com/compose/email-builder?template=newsletter',
  automations: 'https://autosend.com/automations',
  globalSuppressions: 'https://autosend.com/suppressions/global',
  signup: 'https://autosend.com/signup',
  domains: 'https://autosend.com/settings/domains',
  smtpKey: 'https://autosend.com/settings/smtp',
  logoKit: 'https://asend.email/logo',
  contactsPage: 'https://autosend.com/contacts/list-and-segments',
  accountBilling: 'https://autosend.com/account/billing',
  accountUsage: 'https://autosend.com/account/usage',
  terms: 'https://autosend.com/legal/terms',
  inbound: 'https://autosend.com/email-activities/inbound'
};

Open <a href={AUTOSEND_PATHS.accountUsage} target="_blank" rel="noopener noreferrer">Account Settings > Usage</a> to see how many emails you have sent in the current billing cycle, how close you are to your plan limit, and to purchase or manage email credits.

## Usage Limits

Every AutoSend plan includes a monthly email sending limit. You can send emails up to your plan limit during the billing cycle. Once you reach the limit, sending is **paused** until the next cycle begins or until you add more capacity through [email credits](#email-credits).

### Notifications

AutoSend emails workspace Admins automatically as you approach your limit:

* **At 90% of your plan limit**: a heads-up so you have time to upgrade or top up before sending is paused.
* **At 100% of your plan limit**: confirmation that sending is paused on your account.

### What gets paused

When you hit your limit, both transactional and marketing emails stop sending. Active automation will pause sending until capacity is available again.

### How to keep sending

You have two options when you reach your plan limit:

* **Upgrade your plan**: move to a higher tier to unlock a larger monthly limit. See the [pricing page](https://autosend.com/account/compare-plans).
* **Buy email credits**: top up your account with [email credits](#email-credits) that add to your sending capacity for the current cycle and beyond.

<Info>
  Your effective sending limit each cycle is **plan limit + email credit balance**. As long as the
  total is above zero, sending continues.
</Info>

## Email Credits

Email credits let you purchase additional sending capacity in advance, on top of your plan. They are useful when you need extra headroom for a campaign, want a buffer against unexpected spikes, or simply prefer to pay for usage upfront.

Buy credits from <a href={AUTOSEND_PATHS.accountUsage} target="_blank" rel="noopener noreferrer">Account Settings > Usage</a> in the AutoSend dashboard.

<Frame>
  <img src="https://mintcdn.com/autosend-13920f5c/ZGEMUYNtB3gVW7y_/images/account/buy-email-credits-modal.png?fit=max&auto=format&n=ZGEMUYNtB3gVW7y_&q=85&s=4f554293fb87a4e400cf221156589cb3" alt="Buy email credits modal" width="1654" height="1124" data-path="images/account/buy-email-credits-modal.png" />
</Frame>

### How email credits work

* **Top-up in advance**: buy credits whenever you want from the Usage page.
* **Rollover and never expire**: unused credits stay on your account indefinitely and carry over from one billing cycle to the next.
* **Stack with your plan**: credits are consumed only after your plan's included emails for the current cycle are used.
* **Non-refundable**: credits cannot be refunded once purchased.
* **Non-transferable**: credits are tied to your workspace and cannot be moved to another account.

<Warning>
  Email credits are non-refundable and non-transferable. Purchase the amount you expect to use.
</Warning>

### Auto-reload

Auto-reload tops up your email credits automatically when your balance gets low, so sending never pauses unexpectedly.

You can enable auto-reload from the Email Credits section on the Usage page. When configured, AutoSend will:

1. Watch your remaining sending capacity (plan limit + credit balance).
2. Trigger a top-up as soon as your balance drops to the **threshold** you set.
3. Charge your default payment method and add the configured amount of credits to your account.

<Note>
  Auto-reload uses the default payment method on file in [Billing](/others/account/billing). Make
  sure your card is valid to avoid failed reloads.
</Note>

## FAQs

<AccordionGroup>
  <Accordion title="What happens when I hit my plan limit?">
    Sending is paused on your account until the next billing cycle begins or until you add capacity through an upgrade or email credits. AutoSend notifies Admins by email at 90% and 100% of the limit.
  </Accordion>

  <Accordion title="Do unused emails from my plan roll over?">
    No. Plan emails reset at the start of each billing cycle. Only **email credits** roll over and
    never expire.
  </Accordion>

  <Accordion title="When are email credits consumed?">
    Email credits are consumed only after you exhaust the emails included with your plan for the
    current billing cycle.
  </Accordion>

  <Accordion title="Can I get a refund on unused email credits?">
    No. Email credits are non-refundable. They also cannot be transferred to another workspace.
  </Accordion>

  <Accordion title="How does auto-reload decide when to top up?">
    Auto-reload triggers when your remaining sending capacity drops to the threshold you set. The
    configured amount of credits is then purchased using your default payment method.
  </Accordion>

  <Accordion title="Who can buy credits or change auto-reload settings?">
    Only workspace **Admins** can purchase credits, enable auto-reload, or change billing details. See [Team roles and permissions](/others/team) for the full role breakdown.
  </Accordion>
</AccordionGroup>
