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Domain Configuration
Introduction

Domain Configuration

Before you can send emails through AutoSend, you need to verify ownership of your sending domain. This ensures:

  • Email deliverability: Verified domains have better inbox placement rates
  • Authentication: Proves you own the domain you’re sending from
  • Security: Prevents unauthorized use of your domain for sending emails
  • Compliance: Meets industry standards for email authentication (SPF, DKIM, DMARC)
Pro Tip: Use a Subdomain

We recommend using a subdomain (like mail.yourdomain.com or emails.yourdomain.com) instead of your root domain. This provides better email deliverability and keeps your transactional emails separate from your main domain’s reputation.

Step 1: Add Your Domain

  1. Navigate to Settings > Domains in your AutoSend dashboard and click the Add Domain button.

  2. Enter your sending domain without http:// or https://

  3. Choose the AWS region closest to your users for optimal email delivery performance.
    Available regions include:

    • US East (N. Virginia) - us-east-1
    • US East (Ohio) - us-east-2

The region you select will be used to send your emails and should be chosen based on where most of your recipients are located.

Please Note

If you want support for other regions, please contact us at  

[email protected]

.

Step 2: Configure DNS Records

Once your domain is added, AutoSend will generate the required DNS records. You’ll need to add these records to your domain’s DNS settings. AutoSend requires two types of DNS records:

DKIM and SPF Records (Required)

These records enable email authentication and prevent email spoofing. You’ll typically see 3-4 records:

  1. Ownership Verification Record: Verifies you own the domain

  2. DKIM Record(s): Cryptographic signatures that prove email authenticity

  3. Mail-From Record: Specifies authorized email sending servers (SPF)

Each record will have the following fields:

FieldDescription
TypeDNS record type (CNAME or TXT)
NameThe subdomain or host record
Content/ValueThe record value to add
PriorityUsed for MX records (usually not applicable)
TTLTime To Live - set to “Auto” or 3600

DMARC (Domain-based Message Authentication, Reporting & Conformance) adds an extra layer of email authentication and provides reporting on email authentication status.

Important Notes

  • Copy the exact values from AutoSend - even small typos can cause verification to fail

  • Some DNS providers add your domain name automatically - check your provider’s documentation

  • Use the copy button next to each record value in AutoSend to avoid errors

  • All DKIM and SPF records must be added for successful verification

Step 3: Verify Your Domain

After adding all DNS records to your DNS provider:

  1. Wait for DNS propagation (typically 5-30 minutes, but can take up to 48 hours)

  2. Navigate back to your domain details page in AutoSend
  3. Click the “Verify Ownership” or “Check Verification” button

Verification Statuses

Your domain will progress through these statuses:

StatusBadge ColorDescriptionAction Required
UnverifiedRedNo DNS records foundAdd DNS records to your provider
PendingOrangeDNS records found, verification in progressWait for DNS propagation (5 mins - 2 hours)
VerifiedGreenDomain fully verified and ready to useNone - you can start sending!
Verification FailedRedDNS records incorrect or missingCheck your DNS records and try again
Getting Started
Troubleshooting