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Bulk import contacts into AutoSend using a CSV file.
  1. From the Marketing Emails section, click on the Contacts tab
  2. Go to Lists and Segments.
  3. Click on Add Contacts > Import via CSV.
Import CSV
1

Upload CSV

  1. Select your CSV file.
  2. In Save in, chose which list you want to add these contacts to. If needed, you can create a new list directly from this dropdown.
  3. Click Next
Import CSV
2

Map the Fields

AutoSend will show you a preview of your CSV columns.Map each column to the corresponding contact field — e.g., “First Name” → first_name.If a field doesn’t exist yet, you can create a new custom field directly from this screen.
Map Fields
3

Save and Refresh

Once mapping is complete, click Start Importing.Your import will begin processing in the background.You’ll receive an confirmation email once the import is complete, including:
  • Total Contacts in the CSV
  • Contacts successfully imported
  • Contacts failed to import
  • Contacts skipped
  • Duplicates
Import Success